Question 1

What does QuarterMates cost?

Accepted Answer

Sign up before the end of the year and you sail free for six months — no credit card needed. Crew are always free. After the founding period we'll introduce paid skipper and club plans, and give plenty of notice with a founding-crew discount.

Question 2

Do crew members need to pay, or even sign up?

Accepted Answer

Crew are free. A crew member taps an invite link, confirms availability, and sets their profile — no payment ever, and no separate app to download.

Question 3

Is there an app for my phone?

Accepted Answer

A native iOS and Android app is in the works. In the meantime QuarterMates installs to your home screen straight from the browser and runs full-screen like a native app — there's a step-by-step guide in the Captain's Log.

Question 4

How do crew confirm for a race?

Accepted Answer

You share one invite link. Crew tap In, Maybe, or Out from their phone, and you see the muster fill up live on your dashboard — no more counting thumbs-ups in a group chat.

Question 5

Can I attach the Notice of Race and sailing instructions?

Accepted Answer

Yes. Each race has briefing materials — PDFs, photos, and links — plus the skipper's notes and a pre-race chat, all in one place. Crew can view them; only the skipper can add or remove them.

Question 6

Does it track who sailed which position?

Accepted Answer

It does. Assign positions per race and QuarterMates keeps the history, suggesting fair rotations so the same pair isn't always on the bow. You can always override a suggestion.

Question 7

How does publishing a race to the fleet work?

Accepted Answer

You post a race once and it reaches every boat in your fleet — each skipper's crew planning updates automatically, and the Notice of Race and documents travel with it. Skippers who join later get the upcoming calendar backfilled automatically.

Question 8

Can the race office see who is on the water?

Accepted Answer

Yes. Each published race has a one-tap crew manifest for the race office: every confirmed boat with its skipper and crew, including emergency contacts. It prints and exports to CSV, and only club officers can see it.

Question 9

Can we run trainings, socials and ask for volunteers?

Accepted Answer

Clubs publish trainings, maintenance days and socials alongside races, and can ask the fleet for race-committee volunteers — not just crew. A standby desk lets you slot race-day walk-ins into boats that are short.

Question 10

Who can see my emergency contact details?

Accepted Answer

Only the skippers of boats you crew on, and — on race day — the race office of the club running that race, through the crew manifest. Nobody else. You can update or clear them anytime on your profile.

Question 11

Can I cancel and export my data?

Accepted Answer

Yes. There are no contracts or lock-ins — cancel anytime from your account settings. Get in touch and we'll help you export your boat or club data.

Common Questions

Getting Started

For Skippers & Crew

For Sailing Clubs

Your Data

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